Conan the Ops Guy

Conan the Problem ManagerLately I have been thinking of incident analysis and Problem Management (in the ITIL sense), and when I do that I always hark back to the immortal words of Conan The Ops Guy, who spoke thusly on what was best in life:

To crush your incidents, to have their root causes identified, and to see the prevention of their recurrence.

That is good Conan! That is good.


About Paul Guth

Old Timey Web Ops guy. I think about cars and clouds, and how they could be faster, cheaper, and more resilient. View all posts by Paul Guth

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