Conan the Ops Guy

Conan the Problem ManagerLately I have been thinking of incident analysis and Problem Management (in the ITIL sense), and when I do that I always hark back to the immortal words of Conan The Ops Guy, who spoke thusly on what was best in life:

To crush your incidents, to have their root causes identified, and to see the prevention of their recurrence.

That is good Conan! That is good.

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About Paul Guth

Old Timey Web Ops guy. I think about cars and clouds, and how they could be faster, cheaper, and more resilient. View all posts by Paul Guth

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